![]() The scope of the contractually owed services is determined by the information provided in the advertisement (website, catalogue, host directory) and in the booking/booking confirmation.If no notification is received, the reservation expires. The contract is then concluded with the booking confirmation. If a non-binding reservation has been expressly agreed, the guest is obliged to inform the Otto family or the agency by the agreed date that the reservation is to be considered a binding booking.A non-binding reservation, which establishes a free right of withdrawal for the guest, only exists if this has been expressly agreed between the guest and the Otto family or the agency. If such an agreement has not been made, a reservation is considered a booking and leads to the conclusion of the contract upon confirmation by the Otto family or the agency.The accommodation contract comes into effect with the booking confirmation, which is made by the Otto family or by the agency. A specific format is not required.Preferably, The booking should preferably be made in writing (by email, via the booking function of an agency on the internet, fax) but can also be made orally (by telephone). With the booking, the guest offers the Otto family or the intermediary agency as an intermediary the conclusion of an accommodation contract.1 Conclusion of the accommodation contract.This applies regardless of whether you have concluded the contract with the Otto family directly or through the mediation of an agency. You are – if effectively included – a direct contractual component of the accommodation contract concluded between you and the Otto family. The following terms and conditions include rules for the contractual relationship between you and the Otto family. We are happy that you chose us to be your host for your stay at the Schlei. We will be happy to advise you on this topic. The conclusion of a travel cancellation insurance is recommended.The Otto Family reserves the right to demand and prove a concretely calculated higher compensation in deviation from the above lump sums. The guest is allowed to prove that the Otto family has not suffered any damage or that the damage is considerably less than stated.After that: 90 % of the accommodation price.Until the 21st day after arrival: 80 % of the accommodation price.Until the 31st day after arrival: 50 % of the accommodation price.Until the 45th day after arrival: 20 % of the accommodation price.After arrival of the resignation, the guest must pay the Otto family a certain percentage of the accommodation price. The excact percentages read as follows :.However, the Otto family has to allow saved expenses to be credited against the claim for performance. In the event of withdrawal of the residential contract (cancelation or other kind of refusal of the claim) the Otto family remains entitled to payment of the agreed accommodation price.
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